Play Responsibly at hi38
Gaming should remain a source of enjoyment — hi38 helps you play within safe limits, because we believe responsible gaming is the best gaming.
Gaming is for fun, not for problems
hi38 believes that online gaming is a form of entertainment — something to enjoy alongside a healthy and happy life. However, when gaming gets out of control, it can have a negative impact on a person's financial, mental, and family life.
That is why hi38 is committed to providing a responsible gaming environment for all its users. We are not just a safe platform — we are here for you when you need us.
Our Core Principles
At hi38, gaming is always optional entertainment — not a necessity. We make sure your gaming experience stays healthy, mindful, and enjoyable.
Recognize the Warning Signs
Are you repeatedly playing to chase losses? Spending beyond your budget? Finding gaming more important than family or work? — These are warning signs.
Help Is Easy to Get
hi38's support team is with you 24/7 — talk to us in Bengali, via live chat or email. Write to us at [email protected].
hi38's Safety Features
We give you the power to control your own gaming — through simple tools.
Self-Exclusion
Temporarily close your account for a set period. Self-exclusion is available for any duration from 7 days to 1 year. Activate it through the support team.
Set Deposit Limits
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Lowering a limit is instant; increasing one requires a 24-hour waiting period.
Time-Out
Take a time-out for anywhere from 24 hours to 30 days — you will not be able to log in during this time. Taking a short break is sometimes the wisest thing to do.
Gaming History Review
View your complete betting and deposit history. Analyze your spending patterns and make informed decisions. Transparency is the foundation of responsibility.
Age Verification
hi38 is for users aged 21 and above only. Age is verified at the time of account creation. Accounts belonging to minors are closed immediately.
24/7 Support
The hi38 support team is always ready for any issue. Get help in Bengali via live chat or email — write to us at [email protected].
Take Control of Your Own Safety
In just a few steps you can set your own gaming limits at hi38.
Log In
Log in to your hi38 account and go to Account Settings.
Responsible Gambling Menu
Go to the "Responsible Gambling" section in Settings.
Choose a Tool
Select whichever you need from deposit limits, time-out, or self-exclusion.
Tips for Playing Responsibly
- Set a fixed budget before you start gaming and stick to that limit.
- See gaming as a form of entertainment, not a way to earn money.
- Set a time limit before each session and take a break when that time is up.
- Never play when you are in an emotional state — anger, sadness, or under the influence of substances.
- Avoid playing repeatedly in an attempt to recover money you have lost.
- Always prioritize spending time with family and friends.
- Review your gaming history regularly and pay attention to patterns.
Recognize the Signs of a Problem
Ask yourself the questions below. If you answer "yes" to more than one, it may be time to seek help.
- Am I spending more time or money than I planned?
- Am I coming back repeatedly to chase my losses?
- Am I hiding the truth from my family about my gaming?
- Am I unable to stop gaming even when I want to?
- Am I gaming with borrowed money or by spending my savings?
- Am I skipping work or studies to play?
Asking for Help Is a Sign of Strength
If you feel you need help, reach out to hi38 — we do not judge, we help.
Questions About Responsible Gambling
Enjoy hi38 Responsibly
Enjoy hi38's slots, cricket betting, and live casino within safe limits. Check the FAQ to learn more, or jump straight into a game.